FAQs

  • You need to provide us with your company name, billing address, delivery address (if different) and your a good explanation of what you woul like to manufacturer.

  • Depending on our production schedule and the finalized model (also fabric sourcing), we can normally develop the sample in 4-6 weeks. For production we normally have a delivery time of 8-10 weeks after receiving the final order and payment confirmation of the exact order. These deadlines are pending confirmation depending on project complexity. All samples have a development cost, that will be confirmed once your specs are shared with our team. All customizations required that are not ordered on the sample stage will be applied in production directly without a sample for confirmation under clients responsibility.

    Alternatively, if you would prefer to view a fitting sample (without customizations) from our existing models you can purchase a fitting sample through our private label program.

  • Yes, since we have a large network of manufacturers and fabric mills, we have a vertical process of production from sourcing fabrics until the packing stage before they leave our facility. Let us know which fabrics you would like to use and we can source it.

  • Our preferred shipping method is via FEDEX. We can arrange shipping under our account if you don't have the means to arrange this (for this you will be charged). We do not assume any responsibility for damages, loss and custom charge fees that may occur. Aegis Garments sells FOB, this means that as a manufacturer we are no longer responsible for your product once your product leaves our facilities.

    Productions are all shipped in one single drop for an address in the same country as to where your brand/company is registered. We do not handle dropshipping.

    Shippings costs are provided once the parcel being shipped is packed and we have the information regarding volume/weight of the shipment. Any issues with shipping must be handled directly between the consignee and the transport company used.

    All shipping does not include insurance unless required otherwise. Insurance costs are typically 12% of the Invoice value. All shipments after leaving our facilities are governed by the UPS/DPD/FedEx Terms and Conditions of Transport. The customer must always inform the shipping address when the order is placed and payment is confirmed. If Aegis Garments does not have this information in a timely manner, we will send it to the billing address. It is the customer's responsibility to provide the shipping address and any changes thereto as carriers do not accept changes after the cargo has been collected.

  • For bulk production, 50 per style/colour depending on the fabric applied in each model as each fabric may require a minimum to order. Some specific fabrics are custom-made and can range from 300 pieces per color to 1000 or higher.

  • We can send fabric swatches if you provide the composition, structure and weight that you are looking for. We can also provide guidance and suggest fabrics that could fit well with your project/budget. If you are unable to provide the information, you can send us a fabric sample where we can source something similar.

  • We have a total vertical process of creation, from fabric sourcing, fitting, patterns, prototypes, printing/embroidery up to the final stages of production and packing. From you as a brand, we need either full technical packs for each model or physical samples for fitting/fabric reference. If you need further assistance we can help produce technical packs.

  • KNITwear: T-shirts, Henley, Sweatshirts Hoodie, Pants, Coats, Polo, Cardigan.

    WOVEN: Pants, Chinos, Jeans, Biker Jacket, Suits, Denim Pants and Jackets, Blazer.

  • 1. To create your styles, we need a technical pack with all measurements, sewing details, fabric composition and colour references. All fabrics must be sourced and controlled by Aegis Garments.

    2. If you are not able to provide full tech packs, we can assist you at an additional service cost:

    - send us a piece of clothing and we can copy the measurements to make your model.

    2.1. If you do not have references of the fabric you want to use, it is important you send us a piece of clothing

    or a sample of fabric to use as a reference, so we can find you a similar fabric.

    IMPORTANT NOTE: ALL TECH PACKS THAT ARE NOT 100% CLEAR WILL BE SUBJECTED TO INTERPRETATION BY OUR TEAM AT THE CLIENTS RISK. AEGIS GARMENTS IS NOT OBLIGED TO INQUIRE ANY MISSING INFORMATION TO DEVELOP THE CLIENTS PRODUCT. IT’S THE CLIENTS RESPONSIBILITY TO PROVIDE A COMPLETE AND CLEAR TECH PACK